Sales Policy for Radiant Vibe – Luxury Women’s Jewelry

Effective Date: December 5, 2024

At Radiant Vibe, we are dedicated to providing our customers with the highest quality luxury jewelry and exceptional service. Please read through our sales policy carefully to ensure a smooth and enjoyable shopping experience.

1. General Terms and Conditions
By making a purchase on our website, you agree to the terms and conditions outlined in this Sales Policy. Radiant Vibe reserves the right to modify or update this policy at any time without prior notice. Changes will be posted on this page with an updated “Effective Date.”

2. Ordering Process

  • Browse through our collections and select the jewelry pieces you wish to purchase.
  • Once you’ve made your selection, click “Add to Cart” and proceed to checkout.
  • You will be prompted to provide your shipping details and payment information.
  • After the order is confirmed, you will receive an email notification with your order details and an estimated delivery date.

3. Payment Methods
We accept various payment methods, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Other payment gateways available at checkout

4. Pricing and Taxes

  • All prices displayed on the website are in USD and include applicable sales tax.
  • Radiant Vibe reserves the right to change prices at any time, but the price charged for your order will be the price at the time of checkout.

5. Shipping Information

  • Domestic Shipping: We offer standard and expedited shipping within the United States. Shipping costs will be calculated during checkout.
  • International Shipping: We currently offer international shipping to select countries. International shipping fees and delivery times will be calculated based on your location.
  • Orders are typically processed within 2-3 business days and shipped once payment has been confirmed.

6. Return and Exchange Policy
We want you to be completely satisfied with your purchase. If you are not happy with your jewelry, we offer the following return and exchange options:

  • Returns are accepted within 14 days of receipt for a full refund or exchange, provided the item is unused and in its original condition.
  • Please contact our customer service team at info@radiantvibe.site to initiate the return process.
  • Personalized or custom-made jewelry is non-refundable, unless defective.

7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery. We will arrange for a return or exchange at no additional cost to you. Please email us at info@radiantvibe.site with your order number and a photo of the damaged item.

8. Customer Support
If you have any questions or need assistance, our customer support team is here to help:

9. Privacy and Security
We are committed to protecting your personal information. All data you provide on our website, including payment information, is encrypted and securely processed.

10. Intellectual Property
All content on the Radiant Vibe website, including images, descriptions, and trademarks, is the property of Radiant Vibe and is protected by copyright laws.

11. Limitation of Liability
Radiant Vibe is not responsible for any damages, losses, or expenses arising from the use of our website or products. Our liability is limited to the total purchase amount of the product in question.

By shopping with us, you agree to these terms and conditions. We appreciate your trust and look forward to providing you with beautiful, luxury jewelry.

Radiant Vibe
1064 Ogden Ave
Benton Harbor, Michigan (MI), 49022
Phone: (419) 259-2624
Email: info@radiantvibe.site
Website: radiantvibe.site